Meet the Service Department Team


Click on one of the people below to find out more information.

  • Donna Fournier
    Assistant Service Manager

    Donna enjoys the outdoors while camping, boating, and fishing. She also loves spending time with her family and friends. She has 25+ years in the automotive and body shop industry.

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  • Joel Pinard

    Joel enjoys spending time with my daughter, family and friends.  He has been worked for the team for 5 years following a deployment to Kuwait/Iraq in 2010. Joel started in the reconditioning department for AutoNorth. He spent 7 years in the NH national guard. He is currently living in Gorham with his girlfriend Jaimie.

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  • Brian Lamson
    Import Specialist

    Brian has 15+ years of experience in the automotive business, with dealership experience in New Hampshire and Massachusetts. Brian has substantial experience and training with domestic and import vehicles and he has obtained extensive engine, drive train and electrical training from Toyota in the past.  Brian applies this knowledge as he strives to keep import and domestic vehicles running and operating at their peak performance.

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  • Mitch Duchesne
    Auto Repair Specialist

    Mitch brings 30+ years of automotive experience to AutoNorth.  Over the course of his career, Mitch has obtained numerous certifications from NAPA and he brings his extensive experience in welding, diagnostics, electrical, engine repair and overhaul, brakes, steering and suspension to AutoNorth.  Mitch is fluent in French which has been a great asset to his career over the years.

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  • Richard Wood
    Domestic/Diesel Specialist

    Richard  brings over 28 years of automotive experience, including diagnostics, drivability issues, automatic transmission, engine repair and overhaul, steering and suspension, electrical, safety restraint, brakes and exhaust.   In addition, he is an ASE master certified technician and has received manufacturer master certification during the course of his career. 

    Richard is a very outgoing individual and places a high value on customer satisfaction.

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  • Nick Hill
    ASE Certified Technician

    Nick is a 2009 graduate of White Mountain Community College with an Associate's Degree in Automotive Technology and also obtained ASE certifications in Engine Repair, Automatic Transmission, Steering/Suspension and Brakes.   During his time at AutoNorth, Nick has distinguished himself through his work ethic and willingness to learn.

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  • Ken Rivard
    Auto Repair Specialist

    Ken brings over 15 years of experience to the AutoNorth Team.  Born and raised in Berlin, he spent 7 years in the Army National Guard which included an active duty mission to Iraq in 2005.   Ken specializes in vehicle alignments and tires, but has a wealth of diagnostic experience and general automotive knowledge that is a great asset to our service department.  In his spare time Ken enjoys spending time with his son hunting, fishing and riding the trails on their ATV's.

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For all your automotive service needs, call 603-466-7001
to schedule an appointment today!